To give you peace-of-mind confidence about the services we provide we’ve developed tested and proven systems analysis, design and implementation methodologies.These are focused on helping you understand what’s involved and helping us ensure your new system implementation has every chance of success.
We promise to gather all the information we require to complete critical tasks on time and to the highest standard. By the same token, we hope we can count on you to take ownership of and complete internal tasks, so we can keep the project on-track.
By working openly and honestly together, we will do better business together.
Our services include:
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Account Management
We don’t do one-off sales so if you come on-board with us, we’ll stick with you for the long haul. Once Greentree has had time to bed-down and your staff have rigorously tested it, we’ll coordinate a post-implementation review.
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Business Analysis
Based on our experience, this is the ‘mission critical’ part of the process. The focus of this stage is to gather all the necessary facts and information about your business.
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Project Management & Implementation
Once we’ve gathered all the necessary information, analysed and processed it, we’ll distil it into a Project Plan. This will include a cost and timeframe and a plan of how we can optimally configure Greentree to meet your future requirements.
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Support, Helpdesk & Training
When the time is right for you, we’ll coordinate and schedule training for your staff. Once they’re up and running with Greentree, we’re a phone call away for help. We’ll answer all questions and sort out any issues, quickly and politely.
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Development
No two businesses are exactly the same, which is why sometimes we need to undertake some extra development. Greentree is unique in that, it is entirely customisable and interoperable.
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All our services are supported by proven methodologies. These methodologies are used throughout our organisation and provide a sound stable infrastructure for all our projects. |
