Greentree chief executive Peter Dickinson talks about how business process management can be a key tool in driving exceptional company performance – and the top ten BPM realities.
"The market’s expectation of what constitutes good delivery of just about anything has risen exponentially."
 What’s the problem?
Let’s try and cut through all the mumbo jumbo of BPM. Historically, it has been seen as the preserve of large companies and high-cost business consultants, who were adept at putting your business into a strait-jacket. But, with some of the tools available today, it is one of the key tools in driving exceptional business performance and increasing business returns.
Before looking at the world of automated BPM systems, and all the clever technology, we need to understand what the real world problem we are trying to solve is. What’s wrong with the world of a few good people, with maybe a bit of basic documentation about what to do and when? It’s the real world most of us have worked in; everyone’s got a brain, and the world hasn’t collapsed. But we need to do a modern-day reality check.
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by Peter Dickinson, CEO - Greentree International |
Some might say it’s the ‘million dollar’ question. Know the answer and the path to riches will be assured. Like most things the answer is simple, the implementation is the stumbling block.